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Core Coaching Skills

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Contextual Listening
Set aside your agenda and listen to what is being said, and what is not being said . . . listening beyond words
Avoiding quick assumptions and the urge to decide what to say in response, simply saying what you heard to verify
Discovery Questioning
The process of asking sharply focused questions that lead to exploration or produce solutions - asking questions about what's missing
Knowing when to ask closed or open-ended questions
Laser Informing
Delivering a truthful message that is timely, relevant and succinct
Practicing silence - Allowing for the possibility of a shift to occur in the recipient by letting the message "land" or sink in.
Gap Bridging
Clarifying current situation and identifying desired outcome(s)
Co-creating plan(s) of action to shift from problem to be solved to desired outcome to be achieved
Truth Saying
Discerning the mismatch between what is being said and what is being done
Speaking truth clearly, respectfully and non-judgmentally
Outrageous Requesting
Requesting to take action beyond anything you would ask of themselves
Requests that lead to new possibilities, methods and results
Negotiating the parameters of acceptance and commitment to act
Celebrating What Is
Endorse and acknowledge accomplishments and results
Celebrate progress and contributions to achievement

 

 

 

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Copyright 2002   February 15, 2007